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PRIVACY STATEMENT FOR MARIN COUNTY BICYCLE COALITION

At Marin County Bicycle Coalition (MCBC), your privacy is important to us. This Privacy Statement outlines how we collect, use, and protect your information when you interact with our website, sign up for our events, or participate in our programs. By using our website you agree to the terms outlined in this statement.

INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, mailing address, and any other details you provide when signing up for our newsletters, events, donations, or volunteering.
  • Non-Personal Information: Includes browser type, IP address, and usage data, collected through cookies and analytics tools to improve your experience on our website.

HOW WE USE YOUR INFORMATION

The information we collect is used to:

  • Provide and improve our programs, services, and website functionality.
  • Send updates, newsletters, and promotional messages related to our mission.
  • Process donations and provide receipts.
  • Respond to your inquiries and provide support.

SMS POLICY

When you provide your phone number, you may opt-in to receive SMS notifications about:

  • Event reminders and Volunteer information.
  • Important updates regarding our programs.
  • Information regarding donation and membership contribution.
  • Opportunities to support or participate in our initiatives.

Your Rights:

  • Opt-Out: You can opt-out of SMS messages at any time by replying “STOP” to any message you receive.
  • Opt-In: Text “START” to opt into SMS messaging from MCBC.
  • Frequency: Message frequency may vary depending on your interaction with us.
  • Carrier Charges: Standard messaging rates and data charges may apply based on your carrier’s terms.
  • For assistance, text HELP or visit our website.


We will not share your phone number with third parties for marketing purposes.

USE CASE DETAILS FOR SMS REGISTRATION

1. Event Announcements and Reminders

  • How consent is obtained: Users opt-in through online registration forms, event sign-ups, or by texting a specific keyword to a designated number. Consent is explicitly collected, and users agree to receive SMS updates.
  • Sample CTA: “Sign up for event reminders! Text BIKE to 12345 to stay updated on upcoming events and activities. Msg & data rates may apply. Reply STOP to opt-out.”


2. Volunteer Recruitment and Coordination

  • How consent is obtained: Volunteers opt-in during the volunteer registration process, where they are informed about receiving SMS updates.
    Sample CTA: “Thank you for volunteering with us! Reply YES to confirm you’d like to receive updates and shift details via SMS. Msg & data rates may apply. Reply STOP to opt-out.”


3. Donation Campaigns and Membership Drives

  • How consent is obtained: Donors and members opt-in during donation or membership sign-up processes, agreeing to receive SMS communications.
  • Sample CTA: “Support safer biking! Text DONATE to 12345 to contribute to our mission. Msg & data rates may apply. Reply STOP to opt-out.”

 

4. Alerts for Advocacy Campaigns

  • How consent is obtained: Participants opt-in during advocacy petition sign-ups or by texting a keyword. Consent is explicitly collected, and details about receiving SMS updates are provided upfront.
  • Sample CTA: “Make your voice heard! Text ACTION to 12345 to get advocacy alerts. Msg & data rates may apply. Reply STOP to opt-out.”

 

5. Follow-Up Surveys and Feedback Requests

  • How consent is obtained: Feedback requests are sent only to individuals who participated in an event or program and opted-in to receive updates. Consent is gathered during event registration.
  • Sample CTA: “Thanks for attending! We’d love your feedback. Text SURVEY to 12345 to share your thoughts. Msg & data rates may apply. Reply STOP to opt-out.”

DATA SHARING AND SECURITY

We are committed to safeguarding your data. Your information will not be sold, rented, or shared with third parties except when required by law or necessary to fulfill a service (e.g., payment processing).

We use secure systems and practices to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

YOUR RIGHTS

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for us to process your data.
  • Opt-out of receiving emails or SMS messages at any time.

 

To exercise these rights, please email us.

COOKIES AND TRACKING

We use cookies to improve your experience and understand website usage. You can manage your cookie preferences through your browser settings.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time. Any changes will be posted on this page, with the updated date at the top.

CONTACT US

If you have any questions about this Privacy Statement or how your information is handled, please contact us at:
Marin County Bicycle Coalition
PO Box 695
Fairfax, CA 94978
Email Us
Phone: 415-456-3469